• 🕙 10:00–11:00 AM | Robin Hastings — AI Policy
  AI is here — but is your library ready for it? Robin Hastings, an expert in knowledge management and strategic planning for libraries, will answer your toughest questions about developing and navigating AI policies for your institution.
• 🕛 12:00–1:00 PM | Elise Aiello — Effective Social Media
  Join Elise Aiello to discuss strategy, content creation, and audience engagement, with practical ideas you can implement right away.
• 🕐 1:00–2:00 PM | Anne Ryan — Resumes 101
  Have questions about resumes—for yourself or your users? Stop by for this Ask Me Anything session with career coach Anne Ryan and get practical, actionable advice.
• 🕑 2:00–3:00 PM | Heather Tesko — Vibe Coding
  Curious about AI-assisted “vibe coding”? Heather Tesko will break down this emerging topic in an approachable way, sharing insights from her own experience building AI-powered programs.

• 🕙 10:00–11:00 AM | Brian Pichman — AI and All Things Technology
  From AI tools to emerging technology trends, Brian Pichman will discuss the innovations shaping today’s libraries.
• 🕚 11:00 AM–12:00 PM | Anne Ryan — LinkedIn Coaching
  LinkedIn can be confusing—for staff and users alike. Bring your questions to this LinkedIn 101 AMA and leave with practical tips and greater confidence.
• 🕐 1:00–2:00 PM | Maurice Coleman — Customer Service
  Great libraries are built on great service. Maurice Coleman will help you tackle challenging customer service situations and share strategies for handling difficult interactions.
• 🕑 2:00–3:00 PM | Heather Tesko — Podcasting
  Learn from an award-winning podcaster and historian. Ask questions about launching a podcast, choosing equipment, building an audience, and marketing your show.
• 🕒 3:00–4:00 PM | Steve Alcalde — Teaching Tech to Staff and Users
  Discover techniques for helping staff and users build technology skills, including strategies for working with reluctant learners.

• 🕙 10:00–11:00 AM | Diana Silveira — Friends of the Library
  Join Novare founder Diana Silveira for a discussion on growing, engaging, and empowering Friends of the Library groups to better support your library’s mission.

About the AMA Sessions

All sessions take place at **Booth 4142** on the conference exhibit floor. Sessions are drop-in and open to all conference attendees — no registration required. Space is limited, so arrive early to secure your spot.

About Novare Library Services

Founded in 2011 and based in Palm Harbor, Florida, Novare Library Services is a training company built specifically for libraries, public-sector organizations, and small businesses. Novare offers a full ecosystem of learning solutions designed to meet staff where they are — whether they have five minutes or five hours.

**FOCUS Microlearning** delivers weekly interactive lessons straight to staff inboxes every Tuesday, covering leadership, communication, technology, and productivity — no scheduling required.

**Self-Paced Courses**, hosted on Niche Academy, give staff on-demand access to expert-led training from respected voices in the library field — from customer service and AI literacy to career development and management skills.

**Live Training** — both in-person and web-based — brings Novare’s expert trainers directly to your team for customized sessions on technology, trends, and topics that matter most to your organization.

**NovareTrain**, Novare’s proprietary staff development platform, helps administrators assess skill gaps, assign courses, track progress, and keep the entire team moving forward.

Every Novare program is built around one goal: making learning easy, practical, and impactful for the people who serve their communities every day.  

Contact us at [email protected]