In this class, you will get an overview of the state of knowledge management in libraries, an overview of the general concepts of knowledge management, and an in-depth look at library-specific knowledge management issues. You will find that the firehose of information we all deal with can be curated, captured, and used with a system in place. The problems of organizing knowledge among staff are considered as well. Finally, the idea of a Personal Knowledge Management system is presented to help bolster the KM activities of the whole library.

Learning Outcomes:

  1. Understand the fundamentals of KM
  2. Implement knowledge capture, preservation, and usage strategies
  3. Use technology for knowledge management
  4. Enhance knowledge sharing and creation in your library with personal KM tactics
  5. Foster a culture of continuous learning and improvement in KM principles at your organization

Robin Hastings is the Library Services Consultant for the Northeast Kansas Library System (NEKLS). In that capacity, she provides technology and consulting on library services to 40+ libraries in the NEKLS region as well as providing management for several state-wide services in Kansas. She has presented all over the world on Cloud Computing, Project Management, Disaster Planning and many other topics. Robin is the author of 4 books on library-related topics as well as several articles in library-related journals.

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