Summary

Notes, resources and slides for the 2025 Presentation "Bridging the Gap: Assessing and Enhancing Staff Tech Skills on a Budget" at Training 2025 by Diana Silveira and Regina Burgess.

woman with glasses looking at a computer

Bridging the Gap - Presentation Details

The following are resources shared at the Training 2025 conference & expo in Orlando, Florida. 

Session Details:  Monday, Feb 17, 2025,  2:30 PM – 3:30 PM EST
Session Code: 202

Description
Do you worry that your staff may lack the essential tech skills needed to navigate an increasingly digital landscape? You’re not alone. Many organizations face the challenge of identifying and addressing technology skills gaps in their workforce. Failure to address these deficiencies, particularly in critical areas such as cybersecurity and cloud computing, can lead to significant consequences, leaving your organization vulnerable. You will:

  • Learn how to leverage technology skills assessments to evaluate your staff’s proficiency and pinpoint knowledge gaps.
  • Learn how to conduct pre-training assessments to gather factual data to inform targeted training strategies.
  • Explore real-world examples of how this approach has been successfully implemented, resulting in increased staff comfort with technology and improved confidence among supervisors in their team’s tech proficiency.
  • Learn how to conduct post-training assessments to measure the effectiveness of your training initiatives and identify areas where further training may be necessary.
  • Leave with practical tools and resources to implement technology skills assessments in your organization, including a sample assessment that you can adapt to your specific needs, along with a curated list of free and low-cost technology training resources.

Speakers: Regina Burgess and Diana Silveira

Presentation Resources

The Cost of Gaps